Course info
Course: RECEPTIONIST - J01BSB10118
Units to be assessed:
· BSBCOR0011C Prepare for work
· BSBCOR0591B Apply basic communication skills
· BSBCOR0171D Deliver quality customer service
· BSBCOR0161C Handle telephone calls
· BSBCOR0091C Receive visitors
· BSBBAD0181C Provide information to clients
· ITICOR0231C Operate a personal computer
· BSBBAD0081C Develop keyboarding skills


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